Manage and advise the customer strategically, support some of the biggest global brands in finding customer-specific solutions
Continuously work on opportunities, observe market developments and trends, develop a strategy, and derive measures from it
Project and budget management, identifying upsell opportunities, and owning customer relationships
Act as a trusted advisor between customers, internal contacts, and external service providers, keeping track of all essential project tasks
Contribute your ideas to make processes more efficient and use resources better

5+ years of experience in a Customer Success, Sales, or Account Management role
Experience in online marketing with a deep understanding of a wide range of online KPI's
Revenue responsibility for assigned accounts
Hands-on mindset and analytical thinking
Strong consulting and sales expertise, as well as a pleasure in upselling services in the field of digital marketing
Excellent in customer communication and the preparation of PowerPoint presentations
Strong interpersonal skills: decisive, action-oriented, and able to motivate, inspire, and lead
Ability to operate simultaneously and effectively in both operational and strategic modes in a fast-paced environment
Knowledge of the common CRM Systems
Excellent business judgement
Strong communication skills in German and English are mandatory (at least C1)
Additional languages are an advantage (especially French, Spanish, Italian)
Experience in a SaaS company is a plus, but not mandatory.

Collaborative Culture
Join a supportive team that values open communication, knowledge sharing, and mutual respect.
Dynamic Work Environment
thrive in a high-impact setting with flat hierarchies, swift decision-making processes, and personal and professional development opportunities.
Enjoy 30 days of paid vacation
we believe in balancing work with relaxation.
Flexible Work Model
Remote-first culture with one office day per week in our Berlin office and flexible working hours.
Remote Work Abroad
Work up to two months per year from any EU country.
Competitive compensation package
Company pension scheme
including employer contributions.
Team Engagement
Connect through regular team events, company celebrations, and internal workshops.

Aklamio

Open Positions (1)