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Role Overview

Responding to customer inquiries and resolving issues via email and live chat
Utilizing internal tools to address and take ownership of customer concerns
Collaborating with other departments to escalate and resolve complex queries
Working closely with our diverse international team

Requirements

Exceptional written communication skills in English
Flexibility and adaptability to work in a remote setting
A team player mindset, eager to collaborate and support colleagues
A passion for delivering outstanding customer service
A willingness to learn and grow professionally
Experience with Customer Service and Responsible Gaming processes and tools (preferred)
Previous experience in the gaming industry (preferred)

Benefits

Collaborative international team
Supportive working environment
Online team events
Learning and development opportunities
Competitive compensation

Dinotech Ltd

Open Positions (1)

Customer Service

Customer Support Representative