Develop and deliver structured partner onboarding programs (virtual + in-person).
Create and maintain training resources (guides, videos, FAQs, playbooks).
Lead ongoing partner training sessions, refreshers, and best practices.
Champion our Ammortal Community initiatives.
Monitor partner adoption, utilization, and satisfaction to provide proactive support.
Travel up to 50% to deliver training, support launches, and attend partner events.
Collect feedback from partners and bring insights back to departments to drive improvements.
Provide audit, recommendations and suggestions to partner accounts on strategies to optimize utilization rates.

3+ years of experience in customer success, partner success, training, or a related field.
Commercial Space Experience (sales, training, service).
Demonstrated success delivering in-person and virtual training.
Strong ability to create professional training resources.
Willingness and ability to travel up to 70% of the time.
Positive, collaborative, and partner-first mindset.
Proficiency with standard productivity tools (Google Workspace, Zoom, PowerPoint/Slides).
Experience with Learning Management Systems or training delivery platforms.

Ammortal

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