Role Overview

Identify potential clients in the target market and complete appropriate research on the prospective client's business needs.
Develop relationships with prospective clients, while maintaining existing client relationships.
Monitors and manages account segmentation, industry identification and client communication.
If needed, conducts client presentations.
Conducts client problem/ needs analysis.
Creates contract-winning proposals for current and prospective clients.
Collaborates with the technical team for the needed scope of work, assumption dependencies and constraints or any other technical specifications needed to translate specific requirements into a quantitative value.
Collaborate with design and production teams to ensure contracted product specifications are executed on time and as agreed.
Become a subject matter expert on our business products, processes, and operations, and remain up-to-date on industry news.
Collaborates with immediate head in the development of new businesses.
Build and nurture deep, long-term partnerships with key stakeholders and high-value accounts, ensuring consistent satisfaction and retention.
Drive revenue by identifying upsell/cross-sell opportunities and proactively pursuing new business leads through networking and strategic outreach.
Monitor account health and provide tailored, data-driven solutions to help clients maximize the value of our platform.
Act as a lead for the account management team, mentoring junior staff and providing guidance to ensure alignment with company and client goals.
Partner with Product, Sales, and Support teams to translate client feedback into product improvements and ensure seamless service delivery.
Prepare and present regular reports on account performance, KPIs, and growth strategies to executive leadership.

Requirements

Business Administration, Marketing, Industrial Engineering, Management Engineering, Commerce, or any business-related course
Proven track record in sales, business development, or related role
Strong communication and interpersonal skills
Ability to manage complex projects and multi-task effectively
Excellent organizational skills and attention to detail
Proficient in Microsoft Office Suite and CRM software
Time Management Skills
Ability to travel, as needed
Must have at least two (2) to five (5) years of experience, working for an IT services and solutions company or a managed services company is not required but an advantage
Must have a proven track record in sales in a B2B industry
Experience in handling finances and working within specific timelines, an advantage
Must have extensive experience in conducting presentations and negotiating deals.
Preferably with prior experience in the use of different CRMs and various productivity tools.

Benefits

Competitive salary
Flexible working hours
Professional development budget
Home office setup allowance
Global team events

DEVTAC CRM Inc.

Open Positions (1)

Sales

Account Manager