Role Overview

Responsible for real-time operation of the distribution system under normal and emergency conditions on a 24/7 basis
Provide direction, coaching, and decision to support staff during outages, switching, emergency response, and abnormal system conditions
Ensure accurate use and maintenance of OMS, SCADA, GIS, and related operational technologies
Responsible for outage management activities, including prioritization, restoration sequencing, customer communication, and regulatory reporting
Execute, review and authorize switching orders, work protection requests, and supporting guarantees in accordance with utility procedures and the Utility Work Protection Code and dispatching crews with directions
Monitor and Control system overload throughout the system and take proper actions to eliminate any system overload
Monitor and Control power quality to ensure voltages and power level are within acceptable limits. This includes Power Factor, High Current and High/low voltage throughout the system
Track system reliability and Major Event Days according to Ontario Energy Board rules and regulations
Maintain all SCADA and GIS related servers and their Cyber Security requirements according to NERC requirements
Assist in root cause analysis of system disturbances, outages, etc. across the system
Contribute to maintaining Emergency Preparedness Plan and operational disciplining during any Major Event
Provide direct supervision to staff, including performance management, coaching, training and development
Support training, qualification, and competency progression of staff
Assist with scheduling, shift coverage, and on-call coordination to support a continuous 24/7 operation
Foster a positive, respectful, and accountable team culture aligned with corporate values
Champion a strong safety culture consistent with the Internal Responsibility System
Ensure all operational activities comply with IHSA Electrical Utility Safety Rules, OHSA, OEB requirements, and internal policies
Participate in incident investigations, root cause analysis, and corrective action development
Ensure emergency response activities align with the Electrical Emergency Preparedness Plan (EEPP)
Coordinate real-time operations with Distribution Operations, Engineering, Customer Service, and external agencies
Liaise with Hydro One, IESO, emergency services (fire/police), and contractors during outages and system events
Support timely, accurate communication to management, customers, and external stakeholders regarding system status and restoration timelines
Lead in the development, review, and implementation of operating procedures, processes, and training materials
Identify opportunities to improve safety, reliability, efficiency, and customer service within network operations
Support data collection, reporting, and analysis related to outages, reliability indices, and operational performance

Requirements

College Diploma in Electrical Engineering Technology (CET), Electrical Technologist, or a related electrical discipline; or equivalent combination of education and experience
Ability to obtain or maintain OACETT certification (C.Tech or C.E.T.) is preferred
Required to support shift-based operations, including evenings, nights, weekends, and emergency call-outs as needed
Electrical Distribution Operator Certificate
Valid Ontario Class G driver’s license
Minimum 5 years of progressive experience in electrical utility distribution system operations or control room environments
Previous supervisory, acting supervisor, or senior controller experience is strongly preferred
Experience working in a unionized utility environment and supporting 24/7/365 operations is an asset
Strong operational judgment and ability to make timely decisions in high-pressure environments
Working knowledge of: Electrical distribution systems and protection philosophies, OMS, SCADA, and GIS systems, Utility Work Protection Code and Electrical Utility Safety Rules, OEB regulatory and reporting requirements

Tech Stack

Cyber Security
Switching

Benefits

Excellent health and dental benefits
A great pension plan
Training and development programs to grow in your role and in the company
Employee Assistance Program for mental health & wellbeing
Hybrid work culture

InnPower Corporation

Open Positions (1)

Operations

System Control Supervisor