Role Overview

Provide enthusiastic support to opportunities and increase sales within Aftermarket Parts and Media.
Take customer requests for parts, material or components and prepares quotations submitted to the customer.
Field inquiries that may be domestic or international.
Compare customer request for quotation to the Brentwood Polychem database and generate a proposal.
If the proposal generates an order, enter the order into the system.
Drive profitable Aftermarket sales growth to align with strategic growth plan and Company objectives.
Work in a matrix organization coordinating Aftermarket activities with appropriate Regional Sales Managers and channel sales organizations.
Raise all encountered issues in a professional fashion and follow until resolution.
Prepare proposals accurately, enter orders promptly, provide project planning activities.
Report all ‘direct to customer proposals’ to Representatives and Regional Sales Managers.
Coordinate with Product Line Managers and Regional Sales Managers in the event of larger, multi-year RFQs.
Assist other team members as needed to cover for other team members.
Collaborate and assist internal departments in support of sales growth: Product Line Managers, Marketing, Project Planning, Engineering Contract Administration and Finance.
Take additional direction and technical guidance from Solutions and Upgrades Specialist/engineers/managers and Product Line Manager.
Attend and assist with local and regional trade shows.
Develop working relationship with all Representative firms in designated coverage areas and promote aftermarket sales with Reps.
Ability to accommodate occasional domestic travel including overnight stays.

Requirements

Bachelor’s degree from a four-year college or university or equivalent related experience in the Water and Wastewater industry for municipal and industrial markets.
Ability to read and interpret customer requests for parts.
Ability to read archive Bill of Materials and translate to new part numbers.
Fluent and personable verbally, to be able to take customer requests and convert to written form and enter into company data systems.
Ability to perform basic mathematical functions.
Know fractions, percentages, and simple financial calculations to be able to generate customer proposals.
Ability to take old document data and revise to current standards using look-up tables and charts.
Be able to recognize trends and bring to management when deviations are noticed.
Possess business-related computer skills including Microsoft Office Suite, CRM Software and ERP systems.

Tech Stack

Benefits

Brentwood offers professional growth potential
Pleasant work environment
Excellent wage and benefits package including 401K w/employer match

Études Studio

Open Positions (1)

Customer Service

Customer Service Specialist