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Role Overview

Onboarding and retaining customers.
Surfacing partner feedback to internal teams.
Increasing use of Flex’s products by partners to drive positive results.
Coordinating the production of case studies, reviews, and testimonials.

Requirements

2+ years of partner/customer success and/or account management
Previous startup experience, ideally at a seed through series B startup
Experience at the Mid-Market account segment level at a minimum, with Enterprise and High Growth/Accelerated startup exposure desired
Preference for individuals who have worked with either consumer brands or at B2B2C businesses
Preference for individuals who have worked to support a technical product
Experience in fintech.

Benefits

Competitive salary with meaningful equity.
Medical, dental, and vision plans.
Unlimited PTO and sick days.
Paid parental leave.
Flexible, remote-first team.

Flex

Open Positions (1)

Customer Service

Partner Success Manager