Role Overview

The Import Export Manager oversees international trade operations, including import, export, bonded warehouse management, and duty drawback programs.
Ensures full customs compliance while optimizing duties, taxes, and trade-related costs through effective use of bonded warehousing and duty drawback benefits.
Plan, manage, and monitor all import and export activities.
Ensure compliance with international trade laws, customs regulations, and company policies.
Prepare, review, and maintain import/export documentation (commercial invoices, packing lists, bills of lading, certificates of origin, etc.).
Coordinate with freight forwarders, shipping lines, customs brokers, and regulatory authorities.
Track shipments and resolve delays, damages, shortages, or documentation discrepancies.
Accurately Maintain Advanced Shipping Notice (ASN) and ETA in ERP.
Oversee bonded warehouse operations in compliance with customs regulations.
Manage admission, storage, transfer, and ex-bond clearance of goods.
Maintain accurate bonded inventory records and reconciliation with customs systems.
Coordinate customs inspections, audits, and stock verification.
Monitor bonded warehouse licenses, permits, and renewals.
Manage duty drawback programs for eligible imported and re-exported goods.
Prepare, file, and track duty drawback claims in accordance with customs regulations.
Coordinate with customs brokers and authorities to ensure timely approval and recovery of duties.
Maintain accurate records to support drawback claims, audits, and compliance reviews.
Analyze import/export flows to maximize duty savings and cost optimization opportunities.
Prepare compliance reports, KPIs, and management dashboards.
Collaborate with Finance to model and validate landed costs, product cost drivers, and tariff exposure to support pricing and margin optimization.
Support internal and external customs audits.
Collaborate with sales, procurement, finance, and warehouse teams.
Negotiate contracts and rates with logistics, customs, and warehousing partners.
Train internal teams on bonded warehouse and duty drawback procedures.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field
Proven experience in import/export operations, bonded warehouse management, and duty drawback
Strong knowledge of customs procedures, HS classification, bonded warehousing, and Incoterms
Familiarity with ERP, WMS, and customs/trade compliance systems
Excellent analytical, documentation, and communication skills
Certification in customs, international trade, or trade compliance
Experience handling customs audits and drawback validations
Ability to manage multi-country trade operations

Tech Stack

Benefits

Medical, Dental and Vision
Company Paid Life Insurance
Flexible Spending Account
401(k) with a 6% match (4% vested immediately, remaining 2% vested over a four-year period)
Generous Paid Time Off
8 Sick Days per year, with rollover
12 Holidays, plus two Floating Holidays per year
Paid Parental Leave
Hybrid Work Schedule
Dog Friendly Workplace
Tuition Assistance Program
Adoption/Infertility Benefits
Wellness Programs, including a Gym Subsidy
Generous Product Discounts

Meyer

Open Positions (1)

Management

Import Export Manager