Role Overview

Lead initiatives to introduce new products into distribution channels, including pilot launches, partner training, and feedback gathering.
Track adoption and performance of new products; report monthly to the BU Director.
Identify gaps and opportunities in the current portfolio; collaborate with Product Development and Marketing to build offerings aligned with emerging trends (e.g., sustainability, healthcare, advanced materials).
Monitor competitor activity; provide quarterly competitive landscape reports with recommended strategic adjustments.
Analyze product performance to identify optimization opportunities and support continuous improvement.
Ensure distribution partners receive best-in-class service and support.
Meet service level standards:
Respond to inquiries within 24 hours
Deliver quotes within 48 hours
Confirm purchase orders within 48 hours
Provide shipment tracking within 24 hours
Resolve complaint investigations within 14 days.
Provide monthly customer service performance reports jointly with the Key Account Manager.
Develop and execute growth plans for distribution channels across regions and vertical markets.
Set clear growth targets for each distributor; track and report performance against KPIs.
Identify and cultivate high-potential accounts; partner with Sales and Marketing to deploy tailored growth strategies focused on margin improvement and pipeline development.
Co-fund, coordinate, and execute joint marketing campaigns (webinars, email marketing, social media pushes) with distribution partners.
Maintain and update dashboards tracking product launches, market expansion, and initiative-driven revenue growth; review monthly with BU Director.
Gather feedback from customers and internal teams to continually refine strategies.
Implement process improvements that reduce time-to-market for new products and market entries.
Support management of the distribution budget, including cost tracking and monthly reporting.

Requirements

Bachelor’s degree in Supply Chain, Logistics, Business Administration, or equivalent experience.
10+ years in distribution or logistics, ideally within polymer, materials, or manufacturing industries.
Strong experience in distribution management, contract administration, quoting, complaint resolution, and cross-functional leadership.
Proven ability to enhance distributor performance through service-level execution and KPI tracking.
Strong analytical and problem-solving skills.
Highly organized, able to manage multiple priorities in a fast-paced environment.
Proactive, self-driven, adaptable, and committed to high integrity.
Excellent communication, planning, and organizational skills.

Benefits

Eligible for medical benefits on your first day!
High-deductible health plan offering that includes up to $1,000 towards your Health Savings Account (HSA) per year.
Free Teledoc membership included when you enroll in medical benefits.
Employee Assistance Program which includes 5 free counseling sessions per year and access to free legal guidance
401(k) with 6% company match.
You are 100% vested from Day 1 of contribution
Free investment consultative services for your 401(k) plan.
Company paid disability and life insurance
10 vacation days per year (pro-rated your first year)
10 company-paid holidays
2 weeks of parental leave
Tuition reimbursement with up to a $20,000 lifetime maximum
Annual salary reviews and bonus opportunities

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