Business Development Manager, Distribution

Role Overview

• Lead initiatives to introduce new products into distribution channels, including pilot launches, partner training, and feedback gathering.
• Track adoption and performance of new products; report monthly to the BU Director.
• Identify gaps and opportunities in the current portfolio; collaborate with Product Development and Marketing to build offerings aligned with emerging trends (e.g., sustainability, healthcare, advanced materials).
• Monitor competitor activity; provide quarterly competitive landscape reports with recommended strategic adjustments.
• Analyze product performance to identify optimization opportunities and support continuous improvement.
• Ensure distribution partners receive best-in-class service and support.
• Meet service level standards:
• Respond to inquiries within 24 hours
• Deliver quotes within 48 hours
• Confirm purchase orders within 48 hours
• Provide shipment tracking within 24 hours
• Resolve complaint investigations within 14 days.
• Provide monthly customer service performance reports jointly with the Key Account Manager.
• Develop and execute growth plans for distribution channels across regions and vertical markets.
• Set clear growth targets for each distributor; track and report performance against KPIs.
• Identify and cultivate high-potential accounts; partner with Sales and Marketing to deploy tailored growth strategies focused on margin improvement and pipeline development.
• Co-fund, coordinate, and execute joint marketing campaigns (webinars, email marketing, social media pushes) with distribution partners.
• Maintain and update dashboards tracking product launches, market expansion, and initiative-driven revenue growth; review monthly with BU Director.
• Gather feedback from customers and internal teams to continually refine strategies.
• Implement process improvements that reduce time-to-market for new products and market entries.
• Support management of the distribution budget, including cost tracking and monthly reporting.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or equivalent experience.
• 10+ years in distribution or logistics, ideally within polymer, materials, or manufacturing industries.
• Strong experience in distribution management, contract administration, quoting, complaint resolution, and cross-functional leadership.
• Proven ability to enhance distributor performance through service-level execution and KPI tracking.
• Strong analytical and problem-solving skills.
• Highly organized, able to manage multiple priorities in a fast-paced environment.
• Proactive, self-driven, adaptable, and committed to high integrity.
• Excellent communication, planning, and organizational skills.

Benefits

• Eligible for medical benefits on your first day!
• High-deductible health plan offering that includes up to $1,000 towards your Health Savings Account (HSA) per year.
• Free Teledoc membership included when you enroll in medical benefits.
• Employee Assistance Program which includes 5 free counseling sessions per year and access to free legal guidance
• 401(k) with 6% company match.
• You are 100% vested from Day 1 of contribution
• Free investment consultative services for your 401(k) plan.
• Company paid disability and life insurance
• 10 vacation days per year (pro-rated your first year)
• 10 company-paid holidays
• 2 weeks of parental leave
• Tuition reimbursement with up to a $20,000 lifetime maximum
• Annual salary reviews and bonus opportunities