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Role Overview

Provide leadership and support to the manager of a Family Agency
Manage a team of technical advisors, advisory managers and beneficiary service advisors
Oversee the organization, performance and quality of service delivered to beneficiaries
Drive continuous modernization and improvement of services
Oversee the activities of a territorial project advisor and social workers
Foster collaboration and synergy within the team between reception and social work

Requirements

SAM diploma or proven experience managing administrative or social teams (operations/reception)
Strong managerial aptitude and proven management experience
Strong organizational skills and attention to detail
Excellent interpersonal skills and a team-working spirit
Proactive, with the ability to propose improvements and drive innovation

Benefits

Meal vouchers
RTT (additional time off)
75% public transport reimbursement
Profit-sharing / performance bonus
Supplementary health insurance

Caf de la Seine-Saint-Denis

Open Positions (1)

Management

Manager, Beneficiary Services Department