Role Overview

Assist the account manager in managing day-to-day communication with grocery and specialty accounts
Help prepare and follow up on purchase orders, confirmations, and shipment tracking
Support the account manager in resolving client issues or escalations in a timely manner
Pull and organize weekly/monthly sales reports
Track sell-through, scan data, and inventory levels to identify opportunities or risks
Assist in preparing presentations, line sheets, and sell-in materials for buyer meetings
Monitor account performance against targets and flag variances to the account manager
Support the account manager in building and updating sales forecasts based on scan data and account feedback
Coordinate new item setup forms (NIFs) and ensure all required information is submitted accurately and on time
Track product assortment changes, planogram updates, and new launches by account
Assist with competitive analysis and market research to identify product gaps and trends within the grocery and specialty channel
Track promotional calendars, deal submissions, and ad commitments by account
Monitor promotional performance and report results to the account manager
Coordinate with warehouse on special handling requirements, case vs. eaches fulfillment, and order priorities per account
Assist in managing chargeback processing, credits, and returns in coordination with finance
Liaise with internal teams including logistics, marketing, finance, and operations to ensure smooth order execution
Support onboarding of new accounts by gathering required vendor setup documentation
Maintain and manage vendor portals
Manage and organize internal trackers, calendars, and meeting notes
Assist in preparing for sales meetings, and buyer presentations
Perform additional related duties as required

Requirements

1
2 years of experience in sales coordination, account management, or a related role
beauty or consumer goods industry preferred
Strong organizational skills with the ability to manage multiple priorities and deadlines
Excellent communication skills, both written and verbal
English proficiency required
C1 level or above
Advanced proficiency in Microsoft Excel
comfortable pulling, organizing, and analyzing sales data (pivot tables, vlookups, etc.)
Experience with NetSuite required
order management, reporting, and invoicing
Experience with retailer vendor portals a plus
Detail-oriented, proactive, and a strong team player

Benefits

Working Hours: 9:00 am / 6:00 pm PST
Type of Contract: Full-Time (Contractor / Freelancer Agreement)
Modality: Remote

Kitsch

Open Positions (1)

Operations

Sales Coordinator