CoAdvantage is a human resource solutions provider for small and mid-sized businesses. The Business Analyst HRIS is responsible for improving internal and customer-facing processes, analyzing business needs, and translating them into functional requirements to support PEO solutions.

Responsibilities:

Responsible for gathering business requirements and writing application specifications for requests from internal departments and external clients
Write requirements in an Agile format (i.e., user stories, use cases, acceptance criteria)
Use deductive problem-solving skills to investigate and solve a broad range of puzzles each day
Analyze each support request for root cause, determine if the issue could be prevented by changes in the software or business processes. Document / outline change recommendations
Extract data from relational databases
Extrapolate data inconsistences into system setup or operational process issues
Provide recommendations on changes in system setup or operational processes based on data
Work under pressure to assess operational issues in a quick timeframe
Conduct root cause analysis
Determine unit and cycle times to identify bottlenecks and other opportunities for process improvement
Lead functional area / business groups in their process improvement initiatives
Anticipate and develop strategies for change management
Recommend changes in controls by identifying problems in data and / or current processes
Conduct User Acceptance Testing
Document issues in a manner to expedite bug fixes / code changes
Assist with new releases, hot fixes, QA and demos
Train internal service team on new and existing functionality
Trouble shoot client specific or system wide issues
Engage customers and end users to understand operational challenges
Engage customers to develop custom modifications / reports
Work with Operations Teams to improve quality and productivity
Work on HRIS platform conversions Conduct root cause analysis

Requirements:

2+ years of functional experience in at least one of the following: Payroll, Benefits, Paid Time Off, Time and Labor, Human Resources, Business Intelligence in Support of HR needs. Experience across multiple areas highly preferred
1+ years of business analyst experience: translating business needs into functional requirements and process change to improve quality, productivity, competitive advantage, client retention and sales outcomes
Familiarity with Agile methodology
Some experience writing SQL or using tools to conduct data extra / analysis from RDMBS
Proficiency with the following tools / applications: Microsoft Office products, including Excel and Access, SQL, RDBMS query tools / utilities
Passion for process improvement, innovation and problem solving
Ability to interact effectively with both non-technical and highly technical users
Exceptional verbal and written communication skills
High attention to detail
Ability to prioritize and balance multiple tasks
Undergraduate degree in Computer Sciences required or 2-5 years of relevant experience

CoAdvantage

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Data

Business Analyst