Role Overview

Own the executive relationship map for enterprise clients, building trust with economic buyers, senior sponsors, program owners, and cross-functional stakeholders.
Build and manage strategic account plans that connect client priorities, program delivery, value realization, renewal health, and expansion opportunities.
Orchestrate cross-functional teams across learning, program operations, product, marketing, analytics, sales, and leadership to deliver against client commitments and business outcomes.
Anticipate delivery, adoption, stakeholder, renewal, and expansion risks. Create clear mitigation plans and drive internal accountability before issues become client escalations.
Lead client check-ins, executive updates, and business reviews that translate program data, client feedback, and business context into decisions, next steps, and a clear value story.
Identify renewal, upsell, cross-sell, and expansion opportunities by understanding the client’s business goals and shaping the right Correlation One solution around those goals.
Create repeatable account-management practices, including stakeholder maps, account plans, transition templates, executive business review formats, value measurement tools, and renewal/expansion playbooks.
Track and report on the metrics that matter: client health, stakeholder engagement, program quality, learner adoption, business impact, renewal risk, expansion readiness, and account growth.
Partner with Sales and Growth leadership on commercial strategy, SOW development, renewal planning, and expansion sequencing.

Requirements

8 to 12+ years of experience in strategic account management, enterprise client success, consulting, business transformation, workforce transformation, or complex program delivery.
Proven ability to own complex enterprise relationships from strategy through execution, including stakeholder management, delivery oversight, value realization, renewal health, and expansion planning.
Exceptional relationship-building skills with enterprise-level stakeholders,
Strong executive communication skills, with the ability to turn complex information into clear narratives, crisp recommendations, and actionable next steps.
Ability to drive alignment across internal teams without relying on formal authority. You know how to create momentum, clarify ownership, and keep people moving toward the client outcome.
Strong business judgment and organizational acumen with the ability to prioritize competing initiatives, manage risk, navigate ambiguity, and balance near-term delivery with long-term account growth.
A consultative and commercial mindset, with the ability to identify expansion opportunities, shape a point of view, and earn the right to the next client problem through excellent delivery and trusted-advisor credibility.
Experience and interest in workforce development, digital transformation, education, Artificial Intelligence, and technology sectors preferred.

Benefits

Insurance or subsidies based on country
Unlimited Time Off
Company-paid holidays
Official company-wide week long holiday for the last week in December
Access to free data skills training through our programs
A company culture that empowers individuals and embraces diversity through its core mission

Correlation One

Open Positions (1)

Sales

Director of Client Partnerships