Energy Modeling: Reviews the data collected by the in-home energy audits for quality assurance and reviews all project inputs and recommendations. Refine and calibrate projects using the energy modeling software to ensure BPI requirements are met.
Customer Interaction: Finalizes the selected equipment with the customer, generates work order and collects customer signature. Ensures all necessary forms and materials are completed
On-Site: May also conduct onsite assessments or field inspections; reviews/writes inspection reports, and provides solutions to remedy failed inspections.
Develops and implements Energy audit protocols, QA/QC requirements and implementation plans
Reviews program QC findings, reports and remedies inaccuracies
Leverages best practices and continuous improvement plans to implement long term solutions in partnership with the client and Resource Innovations’ Program Managers
Generates weekly, monthly, and ad hoc reports to audit, monitor and measure performance and relevant metrics
Works as part of a cross functional team that includes program operations, IT, Marketing, and Customer Service/Processing
Other business operations-related tasks as assigned.

Must be a US Citizen
Must be located in or willing to relocate to South, Central or North Indiana within 30 days of acceptance.
Must obtain a valid driver's license and personal vehicle for local travel up to 25-75% of the time.
2+ years’ experience in a quality control and quality assurance role, or consulting, energy efficiency or utility experience highly desired

Preferred skills, education and experience

BPI Building Analyst and Envelope certifications preferred, but candidates must be willing to obtain these certifications within a specified timeframe after joining Resource Innovations.
HERS and RESNET Rater certification preferred
Home Energy Score certification
Exceptional analytical, problem-solving and decision-making capabilities
Proficient skills with Microsoft Office Suite, CRM tools
Customer service focus
Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for senior management team

Resource Innovations offers competitive salaries based on candidate's qualifications.

Resource Innovations

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