Role Overview

Own full-cycle recruitment for North America positions at/below Director-level, from job postings and screening to interviews and onboarding.
Partner with hiring managers and senior HR leaders to develop staffing plans and compelling job descriptions.
Be a trusted resource for team members, serving as a subject matter expert on Sago’s U.S. handbook, applicable federal laws, and multi-state compliance requirements.
Resolve workplace issues while fostering Sago’s culture and living our HR rallying cry: EASE – Elevate, Align, Simplify, Engage.
Identify skill gaps and recommend learning and development opportunities to help our team thrive.
Utilize strong administrative and data management skills to maintain accurate North America team member records, ensuring seamless payroll processing across the U.S. and Canada.
Own the annual performance review process for U.S. non-exempt employees—from system launch to employee and manager communications.
Provide guidance on performance improvement plans and support managers and team members during feedback discussions.
Ensure compliance with federal, state, and local employment laws, including multi-state regulations (such as California, Colorado, etc.). This role will support employees across North America
including the U.S. and Canada. U.S. expertise and a strong desire to learn Canada (if not already known) is required.
Maintain accurate employee records and HR documentation for audits and reporting.
Assist employees with benefits inquiries, escalating complex questions to senior HR and Payroll leadership as needed.

Requirements

Must reside in the U.S. full-time in either the Eastern or Central time zones to meet business needs.
Education: Bachelor’s degree in Human Resources, Business Administration, or related field.
Experience: 1-2 years of HR experience required, preferably in a generalist role supporting both non-exempt and exempt US-based employees.
Strong knowledge of HR laws and regulations and a passion to support leaders of all levels.
Excellent communication and interpersonal skills
both written and verbal
understanding the perspective of team members of all levels and backgrounds.
Proficiency in HRIS systems and Microsoft Office Suite, prior UKG experience will set you apart!
Ability to handle confidential information with discretion and respect.
Excellent problem-solving and decision-making skills applying your full breadth of knowledge on internal process, laws/policies, etc.
Ability to work independently and collaboratively.
Strong organizational and time management abilities.

Benefits

health, dental, and vision insurance
401(k) with employer match
paid time off and holidays
amazing culture driving towards Sago's continued success

Sago

Open Positions (1)

HR

Human Resource Generalist