Human Resource Generalist

Role Overview

• Own full-cycle recruitment for North America positions at/below Director-level, from job postings and screening to interviews and onboarding.
• Partner with hiring managers and senior HR leaders to develop staffing plans and compelling job descriptions.
• Be a trusted resource for team members, serving as a subject matter expert on Sago’s U.S. handbook, applicable federal laws, and multi-state compliance requirements.
• Resolve workplace issues while fostering Sago’s culture and living our HR rallying cry: EASE – Elevate, Align, Simplify, Engage.
• Identify skill gaps and recommend learning and development opportunities to help our team thrive.
• Utilize strong administrative and data management skills to maintain accurate North America team member records, ensuring seamless payroll processing across the U.S. and Canada.
• Own the annual performance review process for U.S. non-exempt employees—from system launch to employee and manager communications.
• Provide guidance on performance improvement plans and support managers and team members during feedback discussions.
• Ensure compliance with federal, state, and local employment laws, including multi-state regulations (such as California, Colorado, etc.). This role will support employees across North America
• including the U.S. and Canada. U.S. expertise and a strong desire to learn Canada (if not already known) is required.
• Maintain accurate employee records and HR documentation for audits and reporting.
• Assist employees with benefits inquiries, escalating complex questions to senior HR and Payroll leadership as needed.

Requirements

• Must reside in the U.S. full-time in either the Eastern or Central time zones to meet business needs.
• Education: Bachelor’s degree in Human Resources, Business Administration, or related field.
• Experience: 1-2 years of HR experience required, preferably in a generalist role supporting both non-exempt and exempt US-based employees.
• Strong knowledge of HR laws and regulations and a passion to support leaders of all levels.
• Excellent communication and interpersonal skills
• both written and verbal
• understanding the perspective of team members of all levels and backgrounds.
• Proficiency in HRIS systems and Microsoft Office Suite, prior UKG experience will set you apart!
• Ability to handle confidential information with discretion and respect.
• Excellent problem-solving and decision-making skills applying your full breadth of knowledge on internal process, laws/policies, etc.
• Ability to work independently and collaboratively.
• Strong organizational and time management abilities.

Benefits

• health, dental, and vision insurance
• 401(k) with employer match
• paid time off and holidays
• amazing culture driving towards Sago's continued success