Role Overview

Create and design training curricula within time and budget constraints that teaches our brand, industry, products, technology, and process best practices
Produce physical and digital educational materials (e.g., videos and case studies) to include call scripting, merchant qualification, contracts, lender/competitor training, policy, and procedures
Keep current with and maintain best practices for training across the entire sales division
Conduct skills gap analysis and identify areas of improvement
Participate in call listening to provide coaching & feedback
Conduct cross-departmental training with 360° views of Kapitus and how each division works together
Collect feedback from trainees and managers about training courses
Develop individual coaching plans for salespeople with review sessions to discuss strengths and weaknesses
Conduct audits on sales adherence to legal and compliance requirements
Ensure sales reps are well versed on the risks that occur when compliance standards are not followed
Provide sales support by identifying issues that are due to user errors and work with sales reps to rectify misconceptions
Work closely with product to identify upcoming releases and prepare sales teams for upcoming features
Willingness to jump on the phones to experience what the sales team is experiencing and assist with any reps having difficulty handling a customer

Requirements

Bachelor’s Degree in a related field or 3+ years’ experience working in a training capacity
Extensive knowledge of CRM
Salesforce preferred
Knowledge of Dialer Systems
Proven experience as a Sales Trainer or similar role
Extensive knowledge of different types of sales tactics
Hands-on experience with e-learning platforms and live classroom training
Has previously worked as a high-performing salesperson
History of working with small business owners
QA with the ability to listen to phone calls and gauge buying signs
Ability to partner with multiple teams
Can identify the development needs of salespeople
Excellent organizational skills
A great communicator with high credibility
The ability to listen and adapt training to different development levels
Experience in the financial industry

Benefits

Competitive Base Salary Range of $62,800 – $100,800. Kapitus is providing this as a good faith salary to comply with applicable law. The applicant’s final salary will depend on a number of factors including geographic location, skills, and experience
Annual Incentive Compensation Eligibility – Up to 10% annually
Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.
100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
Voluntary Insurance: Supplemental life insurance as well as enhanced short
and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:
Pet and car insurance discounts.
Financial services such as LegalShield.
Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.
Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.
Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
Paid Time Off and Sick Time
Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.

Kapitus

Open Positions (1)

Sales

Sales Trainer