You are the direct point of contact for our customers and independently, professionally, and empathetically handle all their questions.
You record customers' requests and feedback and advocate for their implementation at Naturbummler.
You continuously develop our customer channels and contribute your own ideas.
You coordinate roof tent shipments and track various returns, and support dispatch/logistics as needed.

You have an open and polite manner and are comfortable approaching and engaging with people.
You have completed vocational training or hold a university degree.
You genuinely care about our customers' well-being.
You show initiative and work in a solution-oriented way.
You have excellent written and spoken German.

Responsibility: “The customer is king” — customer happiness is close to our hearts.
Initiative: You spot opportunities for improvement in processes or see general optimization needs and can act on them.
Steep learning curve: From day one you’ll gain broad insights into e-commerce and customer support.
Young team: Expect cool team events, flat hierarchies, and fast decision-making.
Training & development: We want you to keep learning and developing!
Modern work environment: Height-adjustable desks, world-class coffee, modern tools, and friendly colleagues.
Free drinks, on-site parking, employee discounts on Naturbummler products, free roof tent rental

Naturbummler

Open Positions (1)