Key skills
WordPressProblem Solving
About this role
Role Overview
- Activating Customers in our system
- Using kayako help desk software
- Documenting questions and updating knowledge base and FAQ
- Building pages on web2.0 sites (squidoo.com & hubpages.com)
- Link building
- Blogging using wordpress
- Problem Solving
- General administration
- Assisting other team members with their workload
Requirements
- Have excellent English skills
- Have experience in customer service
- Pride yourself on your problem solving and organizational skills
- Love getting the job done quickly with an attention to detail
- Love working on the internet
- Have a basic understanding of html and seo
- Have fantastic experience using MS Word, Excel and Outlook
- Love learning new things, especially on the internet
- Are self disciplined with good work ethic
- Self-motivated and able to work unsupervised
- Have a strong sense of integrity and honesty
- Have reliable internet access
- Have full time availability
Tech Stack
- WordPress
Benefits
- Full time work-from-home position
- Long term employment
- Bonuses for over-delivering
- Important responsibility
- A stable environment with room to grow
- A positive and friendly team