Benefit Counselor, Enroller – Unions

Role Overview

• Educate union members about voluntary benefit plans
• Communicate available programs to eligible members
• Enroll members in elected programs through website and/or electronic enrollment system
• Accurately and thoroughly complete and submit all applications in compliance with data entry and data privacy policies and regulations
• Conduct all business and actions according to highest possible standards of professional conduct
• Maintain confidences and protect confidential and proprietary information obtained in the course of employment

Requirements

• High school diploma required
• Active state life and health insurance license required
• Insurance background and/or voluntary benefits experience strongly preferred
• Computer skills, including experience with and knowledge of, Microsoft Word, Excel, and Outlook; Internet Explorer; Adobe Acrobat; databases; and web-based contact management systems
• Ability to think critically and act logically to evaluate situations, solve problems and make recommendations
• Reliable, professional, attention to detail, able to work with diverse group of clients and staff, ability to work in fast-paced team environment, and flexibility to manage changing parameters and timelines
• Develop and maintain positive relationships with and provide excellent customer service to all

Benefits

• Flexible schedule
• Paid travel
• Training
• Per day contract rate