Lead and document discovery sessions to understand the client's business objectives and desired outcomes
Become a trusted advisor and expert in SmartRecruiters platform for client executives and technical decision makers to provide a deep level of product knowledge with the ability to articulate market trends and the value of SmartRecruiters to develop new business opportunities
Identify and present a vision of what the client’s future can look like while helping them understand the capabilities needed
Perform product demos tailored to the client’s needs and areas of opportunity where SmartRecruiters provides the right solutions
Acts as a resource for the Sales team on demonstrations, new feature benefits, script development, checklists, and other resources to assist in the advancement of demo skills and product implementation for the entire team
Continuously leverage internal learning and competitive intelligence
Understand industry verticals, department verticals, and challenges facing specific buyer personas within SmartRecruiters’ target market
Develop a repertoire of client stories to convey the value of SmartRecruiters’ solution to the customer, enabling champions to tell stories on our behalf
Communicate progress and expectations, escalating problems to leaders for awareness and/or resolution
Provide prompt and detailed handoffs to Customer Experience to deliver against the proposed solution
Develop a roadmap to improving your craft

Minimum 2 years of experience in a sales engineering or consulting ideally in a SaaS environment
Solid understanding of prospect research, prospect needs discovery, outcome-based selling, and the ability to demonstrate value to prospects in order to drive company revenue and client satisfaction
Proven track record successfully collaborating with various departments to inspire alignment and execution
Strong customer-facing and relationship building
Excellent ability to break down technical jargon into easy to understand, plain language
Engaging presentation and interpersonal communication skills
Technically adept, experienced with web technologies
Thrive on customer engagement, consultative sales, problem solving, customer education and support

Solutions Consultant

Key skills