Join our award-winning company's Customer Care department with great opportunities for growth in your career.
Your role will be an integral part of our successful team.
You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent.
There will be a two week training period in London, for which you must be able to attend. Travel and accommodation will be provided.

Two year's minimum previous customer care experience
Excellent attention to detail
Well organised and punctual
A team player
Honesty and professionalism in everything you do
Putting in diligent effort
Dealing with 50+ calls on a daily basis
Troubleshooting issues that may arise
Handling customer complaints and providing appropriate solutions
Ability to think on your feet and use your own initiative
Enjoy speaking with customers and have excellent verbal communication skills.
Experience in phone-based customer service
Liaising with dry cleaners and drivers to enable them to provide continued great service to our customers

Competitive salary
£30,000 pro rata
Fully remote role
20 hours per week (6 hours on Saturday, along with two shifts of 7 hours each on Monday and Tuesday.
£20 monthly health and fitness subsidy
Company pension
Paid accommodation for 2 weeks training in London
Subsidised laundry and dry cleaning
Opportunity for progression
Great working environment

Part Time Customer Care Associate

Key skills