Provide technical expertise through solution designs, solution demonstrations, proof of concepts by various mediums
in-person/virtual presentations, white boards etc.
Should be able to cater to the customer's requirement.
Should be able to provide support assistance to the customer at times when required.
Delivering customer demos and helping with customer onboarding.
Should be able to design solutions based on the customer’s requirement and flexibility and must know how to work on multiple solutions.
Work cross-functionally with the Product Management and Engineering teams to ensure internal speed bumps are encountered.
Reporting processes that may need improvement.
Ensuring that our CRM contains accurate account details and contact information.
Work with the CS and Sales team to ensure all the demos and onboarding setups are handled.
RnD mindset to come up with innovative solutions and workflows.
Work Timings will be 3:30PM IST to 12:30AM IST

Has minimum 3 years of experience, preferably in SaaS or IT.
Must have a full time degree in Engineering Background.
Must have good experience in programming languages like python.
Good understanding of REST API and making api calls.
Good experience with POSTMAN, integration tools like zapier, and other middleware.

Senior Solutions Engineer, B2B SaaS

Key skills