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Billing & Technical Customer Service Advisor at PerunHR | JobVerse
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Billing & Technical Customer Service Advisor
PerunHR
Remote
Website
LinkedIn
Billing & Technical Customer Service Advisor
Florida, United States of America
Full Time
1 hour ago
No Visa Sponsorship
Apply Now
Key skills
iOS
MacOS
Communication
Remote Work
About this role
Role Overview
assist customers with billing and account issues
provide technical support after initial training
actively listen to customer needs
deliver world-class customer service
collaborate with management and coworkers in a remote environment
Requirements
Be at least 18 years or older
Have a High School Diploma, or equivalent
Criminal background check
At least six months of customer service experience
high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms <175
previous Contact Center and/or work from home experience (preferred)
strong computer knowledge, including ability to accurately type at least 30 wpm
familiarity with iOS and/or macOS, or comparable technology (preferred)
workspace that can be accessed only by you during work hours
ability to work independently with discipline and motivation to succeed
excellent English written and verbal communication skills
courteous and friendly with high degree of professionalism
thrive in a fast-paced work environment
ability to work full-time schedule taking high-volume calls from customers
Tech Stack
iOS
MacOS
Benefits
remote work
variety of schedules available
paid training
Apply Now
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