Lead and manage end-to-end VCF projects, from initiation to closure.
Collaborate with AHEAD account teams and pre-sales specialists to evaluate client priorities and initiatives in order to formulate project plan and activity backlog.
Ensure service delivery success and customer satisfaction through effective project management.
Develop, define, and execute project plans and/or agile boards.
Identify and validate resources needed to ensure project success; liaise with sub-contracting team if needed.
Coordinate activities and tasks among internal stakeholders including project team members, OA, Resource Management, Delivery Leadership, and more.
Manage project risks, issues, and overall progress to ensure project goals (e.g., deadline, scope and quality) are achieved.
Serve as liaison between technical and non-technical teams to ensure all project requirements are met.
Help identify process gaps or areas for improvement.
Utilize tools such as SalesForce, SmartSheet, and Jira.
Develop customer relationships and aids in identifying additional sales opportunities.
Requirements
IT infrastructure or data center experience is required (compute, storage, and networking)
Knowledge and expertise with VCF (VMWare Cloud Foundation)
Financial (budget) and resource management experience with SalesForce is preferred
Experience with PM tools such as SmartSheet and Jira
Ability to independently manage medium to high risk projects that drive new adoption throughout customer environments.
Applied knowledge of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies
Knowledgeable of project management best practices (i.e., Project Management Body of Knowledge
PMBOK).
Foundational understanding of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation)
Excellent problem-solving, conflict, and time management skills.
Strong verbal and written communication skills.
Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints.
Effectively communicate with executive level clients.
Ability to consistently set clear expectations, manage team performance, and build high morale among project team members.
Willingness to show initiative in areas outside of core responsibilities when needed.