Key skills
Communication
About this role
Role Overview
- Handle inbound and outbound calls professionally.
- Book appointments for specialists with leads who have expressed interest in our services.
- Follow up with clients to confirm appointments and provide necessary information.
- Maintain a positive customer experience through effective communication.
- Achieve targets and earn performance-based incentives.
Requirements
- Excellent verbal communication and phone etiquette.
- Experience in handling inbound and outbound calls.
- Ability to work with client lists and manage booking processes.
- Goal-oriented and motivated to meet and exceed targets.