Serve as a Trusted Advisor and directly lead and support client relationships, engagement, and implementation delivery
Responsible and accountable equally for client retention and client growth through organic growth, cross-sell and upsell opportunities with specific sales targets.
Develop and execute detailed on-boarding/implementation plans and communication plans including client metrics of success and risk identification and mitigation
Build power point decks for client presentations (QBR's, kick offs, status meetings)
Facilitate joint client-Genzeon leadership committees to ensure senior leadership alignment, long-term planning and development, strategic and tactical account and implementation review, and effective escalation and issue resolution
Requirements
7+ years in a healthcare client facing role with progressive leadership role
4+ years' experience with IT services companies in sales roles with $3 million+ annual sales targets
Strong project performance analysis and strategic power point deck building skills
Strong attention to detail, time management, and decision-making skills
Ability to work with significant independence and minimal supervision
Ability to travel at least 20-25%
Benefits
Outstanding customer service skills
Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change