PurpleRain TechSafe.Remote
Technical Support Specialist
Worldwide
Full Time
4 hours ago
No Visa Sponsorship
Key skills
Remote WorkAccount ManagementSales
About this role
Role Overview
- Provide real time live chat, ticket based and voice support
- On-demand demo and remote support for troubleshooting
- Answer incoming phone calls from customers to offer support
- Answering support tickets to help customers and free trials
Requirements
- Self motivated and proactive mindset
- Remote work experience is considered an asset
- Prior experience in a customer-facing role (Support, Success, Account Management, or Sales)
Benefits
- Opportunity to have a big impact on our growth and your career
- No red tape or pointless meetings