Develop, update, and maintain Technical Manuals (TMs), user guides, and system documentation
Ensure all documentation reflects current system functionality and operational workflows
Establish documentation standards, templates, and style consistency across deliverables
Work closely with Agile software teams to understand system architecture, features, and updates
Convert technical requirements and code changes into clear, concise, user-focused documentation
Produce content for both technical and non-technical audiences
Align documentation updates with software release cycles (quarterly and bi-annual releases)
Implement version control and configuration management best practices
Maintain traceability between system requirements, features, and documentation
Develop and update Training Support Packages (TSPs) and Computer-Based Training (CBT) materials
Ensure documentation supports institutional, operational, and field training needs
Structure content using ADDIE or Systems Approach to Training (SAT) principles
Conduct reviews, edits, and quality checks for accuracy, usability, and compliance
Support Validation & Verification (V&V) activities for documentation and training materials
Incorporate stakeholder feedback from engineering teams, program offices, and end users
Partner with engineers, product owners, and military stakeholders to gather and validate information
Participate in Agile ceremonies (PI planning, sprint reviews, demos) as the documentation lead

8–10+ years of experience in technical writing, documentation, or training content development within DoD or similar environments
Proven ability to create clear, structured documentation for complex software systems
Experience supporting a Program of Record (POR) within the DoD acquisition lifecycle
Familiarity with military training documentation, Technical Manuals (TMs), and TSPs
Experience working directly with software development teams in Agile environments
Ability to interpret technical designs, system behavior, and requirements
Experience applying ADDIE or Systems Approach to Training (SAT)
Understanding of documentation lifecycle management, versioning, and configuration control
Exceptional written and verbal communication skills
Strong attention to detail and commitment to accuracy
Ability to manage multiple priorities and deadlines independently
Active DoD Secret Clearance
Bachelor’s Degree
Willingness to travel for integration, testing, and fielding events

Senior Technical Writer – Training Product Support Specialist

Key skills