Role Overview
- Serve as Tier 1–2 support for hardware, software, and connectivity issues.
- Handle onboarding/offboarding, Microsoft 365 account setup, and permissions.
- Administer device management through Apple Business Essentials and Intune.
- Guide staff on IT best practices and secure system usage.
- Manage AWS and Azure environments, including VM hosting, storage, networking, and cost efficiency.
- Support Windows and Linux servers, virtualization, and hybrid infrastructure.
- Maintain backups, monitoring, and disaster recovery readiness.
- Automate repetitive admin tasks where feasible.
- Configure and support LAN/WAN, VPN, wireless networks, and Cisco devices.
- Apply security policies, patches, and endpoint protections.
- Assist in monitoring, audits, and compliance reporting.
- Support infrastructure upgrades, SaaS integrations, and security initiatives.
- Participate in application deployments, testing, and documentation.
- Collaborate cross-functionally with IT leadership and engineering teams.
Requirements
- 3+ years of experience as a System Administrator, Network Administrator, or IT Support Specialist.
- Strong experience with AWS and Azure administration.
- Proficiency with Microsoft 365, Active Directory, Windows Server, and Linux systems.
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN, VLANs).
- Experience with scripting (PowerShell, Bash, Python).
- Strong troubleshooting skills and customer-service mindset.
Preferred Qualifications:
- Bachelor’s degree in IT, Computer Science, or equivalent experience.
- Certifications: AWS SysOps Administrator, Microsoft Certified: Azure Administrator, CompTIA Security+, or Cisco CCNA.
- Previous experience supporting IT projects in mid-to-large organizations.
- Familiarity with Asana, Jira, or similar ticketing/project systems.
Tech Stack
- AWS
- Azure
- DNS
- Linux
- Python
- TCP/IP
Benefits
- Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
- Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
- Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
- Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
- Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
- Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.