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Accounts Receivable Associate at Hireframe | JobVerse
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Accounts Receivable Associate
Hireframe
Remote
Website
LinkedIn
Accounts Receivable Associate
Mexico
Full Time
2 hours ago
No Sponsorship
Apply Now
Key skills
Time Management
Remote Work
About this role
Role Overview
Ensure performance meets/exceeds standard level agreements (SLAs)
Process customer refunds
Manage internal help desk and provide exemplary service to requesters
Exercise due diligence before requesting assistance
Input pertinent information regarding payments in the internal system
Respond to all inquiries or requests in a timely fashion
Identify short payments and forward them to the Collector for review and resolution
Perform research and resolution of unidentified and/or unapplied cash by contacting internal stakeholders and/or customers via phone and/or mail
Creating inter-company journal entries, completing the appropriate applications, and reconciling the cash applied to the cash received
Own customer communications and issues from initial contact until resolution
Enhances organization/department reputation by accepting ownership for new and existing requests; always exploring opportunities to add value
Partner with internal stakeholders and managers to identify areas of opportunities to achieve optimized results for all teams
Maintaining unapplied Cash position at a minimum level and timely addressing sync issues between internal systems
Performs other related duties as assigned by management
Requirements
1-2+ years of finance/accounting experience in the area of Accounts Receivable
Bachelor’s degree in Finance, Accounting, or a relevant field
Detail-oriented
Strong analytical and problem-solving skills
Excellent time management skills with a proven ability to meet deadlines.
Ability to work in a fast-paced environment with tight deadlines
Ability to organize and prioritize
Skilled user of Microsoft Office
Experience with NetSuite and/or HighRadius a plus
Benefits
Permanent remote work flexibility
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth
Apply Now
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