Support day-to-day operations of accounts receivable area in person.
Process and monitor incoming payments.
Secure revenue by posting receipts and taking proactive steps to collect receivables.
Demonstrate a high-level of attention to detail when performing all tasks.
Accurately handle and count large amounts of cash.
Work extended hours, including evenings and Saturdays during peak times.
Assist at other locations as needed.
Reconcile daily balances on cash drawer accounts receivable to ensure that payments are accounted for and properly posted.
Verify accuracy of accounts receivable data, identify, and resolve discrepancies.
Maintain accurate electronic spreadsheets for accounts receivable data.
Monitor past due accounts and contact students to inquire about payment status.
Facilitate placing proper restrictions and notes on delinquent accounts.
Receive in person customers, emails, and phone calls, providing general information to customers and referring non-routine inquiries to the appropriate staff member.
Reconcile cash drawers and prepare summary sheet for all cash drawer sessions each day.
Post charges and payments for student accounts and miscellaneous transactions.
Scan daily cash reports and payment plans into the database.
Process NSFs and returned checks to student A/R.
Oversee assigned projects as needed.
Completes required Dallas College Professional Development training hours per academic year.
Performs other duties as assigned.
Requirements
High School diploma
Two years of experience in an accounts receivable role or equivalent combination of education and experience
Two years of cash handling experience
Official transcript is required
Bilingual or multilingual preferred.
Ability to calculate, post, and manage accounting figures and financial records.
Meticulous attention to detail and a high level of accuracy.
Demonstrated interpersonal skills and ability to work independently and as part of a team in a customer service-oriented environment.
Effective communication, both oral and written.
Proficiency of Microsoft Office Suite as well as email and internet interfaces.
Highly developed organizational and conflict resolution skills.
Ability to prioritize time, multitask and problem solve issues in a timely manner.