Dynamics 365 F&O Functional Consultant

Role Overview

• Cover all aspects of consulting
• including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising Dynamics 365 F&O
• Provide expertise and in-depth knowledge of D365 F&O application, evaluating the customer’s business processes against standard Microsoft Dynamics functionality
• Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected
• Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes
• Facilitate the customer’s decision-making process and develop the functional design document that will drive the development process
• Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain D365 F&O application
• Liaise with product vendors on any issues relevant for our customers or the company’s services
• Ensure that the technical aspects of projects meet required standards for functionality, operability and documentation
• Work with project managers and team leaders to cater for resource changes across projects
• Liaise with developers and clients – act as a point of communication
• Responsible for Quality Assurance & Documentation
• Production support as required
• Collaborate with our Global teams
• Always self-update with the latest feature and technology of D365 F&O

Requirements

• Experience as a subject matter expert in D365 F&O with full project implementation experience
• Experience developing functional specifications for D365 F&O enhancements and integrations
• Experience with setup, configuration, implementation, integration, and testing of D365 F&O solutions using best practices implementation methodology and / or Microsoft Sure Step methodology
• Excellent understanding and knowledge of core D365 F&O modules
• Ability to communicate in Japanese
• A working knowledge of best practices in their area of specialization / vertical
• Technical background / programming concept understanding would be an added advantage
• Ability to create high quality functional documentation and strong requirements gathering skills
• A demonstrated logical approach to problem solving and structured approach to introducing change into operational systems
• Excellent business communication skills with effective presentation and demonstration skills
• Ability to multi-task, organize, prioritize, and meet deadlines
• Experience leading large complex technology projects
• Business intelligence understanding including Reporting and Analytics
• Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms / architecture, and application servers
• Highly confident with providing support and training to users
• Must possess strong relationship-building expertise with a wide and varied audience; internally and externally
• Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
• Experience across a number of industries
• Solves complex problems with creative solutions
• Self-starter with ability to handle multiple tasks and shifting priorities
• Thinks clearly and calmly under pressure
• Places emphasis on client satisfaction
• Business analysis and client facing skills
• Ability to work independently and as part of a global team

Benefits

• Open, flexible, vibrant, collaborative, and diverse culture
• Innovative and dynamic thinking environment
• Inclusive work environment