including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising Dynamics 365 F&O
Provide expertise and in-depth knowledge of D365 F&O application, evaluating the customer’s business processes against standard Microsoft Dynamics functionality
Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected
Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes
Facilitate the customer’s decision-making process and develop the functional design document that will drive the development process
Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain D365 F&O application
Liaise with product vendors on any issues relevant for our customers or the company’s services
Ensure that the technical aspects of projects meet required standards for functionality, operability and documentation
Work with project managers and team leaders to cater for resource changes across projects
Liaise with developers and clients – act as a point of communication
Responsible for Quality Assurance & Documentation
Production support as required
Collaborate with our Global teams
Always self-update with the latest feature and technology of D365 F&O
Requirements
Experience as a subject matter expert in D365 F&O with full project implementation experience
Experience developing functional specifications for D365 F&O enhancements and integrations
Experience with setup, configuration, implementation, integration, and testing of D365 F&O solutions using best practices implementation methodology and / or Microsoft Sure Step methodology
Excellent understanding and knowledge of core D365 F&O modules
Ability to communicate in Japanese
A working knowledge of best practices in their area of specialization / vertical
Technical background / programming concept understanding would be an added advantage
Ability to create high quality functional documentation and strong requirements gathering skills
A demonstrated logical approach to problem solving and structured approach to introducing change into operational systems
Excellent business communication skills with effective presentation and demonstration skills
Ability to multi-task, organize, prioritize, and meet deadlines
Experience leading large complex technology projects
Business intelligence understanding including Reporting and Analytics
Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms / architecture, and application servers
Highly confident with providing support and training to users
Must possess strong relationship-building expertise with a wide and varied audience; internally and externally
Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
Experience across a number of industries
Solves complex problems with creative solutions
Self-starter with ability to handle multiple tasks and shifting priorities
Thinks clearly and calmly under pressure
Places emphasis on client satisfaction
Business analysis and client facing skills
Ability to work independently and as part of a global team
Benefits
Open, flexible, vibrant, collaborative, and diverse culture