Drive product specifications and project plans while managing the full software development life cycle from inception through production launch and post-production support.
Provide oversight, operational management, and project management for software development and operations and maintenance initiatives on the ServiceNow platform.
Plan, organize, secure, and manage resources to ensure successful delivery of program and project goals.
Proactively identify and mitigate risks while adapting to changing priorities across multiple initiatives.
Contribute to the growth of the ServiceNow practice by developing collateral, improving methodologies, supporting internal training, and advancing best practices.

An experienced IT project manager with 6+ years of experience leading technical teams and consistently delivering results.
Comfortable communicating effectively with senior-level stakeholders within client organizations.
Experienced across the full software development or implementation life cycle, including analysis, design, development, testing, training, and operational support, with experience delivering enterprise platform implementations, specifically with ServiceNow a plus.
Skilled at managing multiple projects in complex environments, solving problems, and navigating ambiguity.
Knowledgeable in Agile delivery, including project estimation, solution design reviews, documentation creation and review, and peer code reviews.

A family first culture with unlimited PTO after the first year
Health benefits with free coverage for you and competitive rates for your family
401k plus a match and a variety of other benefits
An investment in your continued growth and development with training opportunities and certifications
The opportunity to make a difference with ServiceNow experts who truly believe in teamwork and changing the world

Senior ServiceNow Engagement Manager

Key skills