Enters information into databases and/or software programs by inputting alphabetic and numeric information on a keyboard or optical scanner, uploading data from outside sources, and/or transcribing audio and video content
Reads source documents, such as canceled checks, sales reports, or bills, and enters data in specific data fields using keyboards or scanners
Compiles, sorts, and verifies accuracy of demographic, financial, and/or customer data before it is entered
Compares data with source documents and utilizes documentation verification formats to detect and correct recording and data entry errors and reports them to supervisors as needed
Maintains operational records and logs of activities and work completed
Adheres to organizational processes to maintain data accuracy, integrity, and confidentiality
Establishes entry priorities by following organizational processes or conferring with team leadership
Verifies customer and account data by reviewing, correcting, deleting, recovering, or reentering data
Purges files to eliminate duplication of data
Secures information by completing database backups
Maintains customer confidence and protects operations by keeping information confidential
Looks for ways to improve data collection processes, including the design of forms and templates, for data entry
Operates office equipment as needed to assist in data entry operations
Contributes to the team effort by accomplishing related results as needed
Requirements
High school diploma or equivalent required
Previous data entry or clerical experience or experience working in an office setting required
Basic computer skills
Experience working with data-entry software or cloud storage is a plus