Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal needs
Providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Identify additional needs customers may have and help them to upgrade products or services

High speed internet access ( >15 mbps)
Aptitude, self-discipline and tenacity to be learn about what it takes to become a licensed insurance associate including passing the state licensing exam
Ability to maintain and follow strict personal privacy for customer information
Strong customer service orientation
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
Ability to handle the stress associated in meeting frequent, multiple and tight deadlines
Ability to work a varied schedule, including evening and weekend hours based on project needs
Consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance

Work from home
Knowledgeable, encouraging, supportive and present leadership
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
FREE licensing course (and you’ll be paid for your time to boot) that can be taken from any internet-accessible device
Flexible and growth-oriented study sessions
All state licensing exam fees covered by company
Yearly renewal of license provided by BMOC as your employer
Company-provided computer once you have secured your license
Competitive performance bonus opportunities and benefits

Customer Service and Sales Representative

Key skills