Social Media Manager

Role Overview

• Research audience preferences and identify social networks that would be optimal for building brand reputation
• Develop a social media strategy to promote brand presence
• Create original, engaging content to drive interest and build buzz around launch of new features/products
• Monitor for customer communication and respond to queries in a timely manner
• Measure impact and drive process improvements as required
• Stay up to date with developments in social platforms for maximum operational excellence
• Present periodic reports to manage with recommendations and insights based on analysis

Requirements

• 2 years experience working in a similar position
• High school diploma mandatory
• Tech-savvy with a prominent social presence on one or more networks
• Proven experience developing creative content for engagement
• Excellent written and verbal communication skills
• Working knowledge of popular analytic and social media management tools