Key skills
CommunicationSales
About this role
Role Overview
- Incoming & Outbound Calls
- Customer Service
- Order Entry
- Quality Assurance
- Fraud Management
- Audits
- Confirmation Calls
- Follow Up Calls
- Upselling & Sales for additional commission opportunities!
- Retention
- Customer Escalations
- Email Communications
Requirements
- English Speaking
- Closing Shifts & Saturdays (Eastern Standard Time)
- Quiet Work Environment
- High Speed Internet
- 2 Monitors
- Computer Savvy
- Customer Service Skills
- Team Player
- Communication Skills
- Reliable
- Organized
- Common Sense
- Able to work in fast paced environment
- Able to navigate multiple systems
- Able to multitask
- Able to download Zoom
Benefits
- Training & Development
- Wellness Resources