Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
Provide regular updates and progress reports to internal teams and/or client stakeholders
Conduct risk management and escalate internally within the account team to proactively mitigate issues
Identify areas for improvement with internal and external processes along with possible solutions

Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
Strong proficiency with Asana as a work management platform
CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
Bachelor’s degree required
Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
Able to thrive in fast-paced environments and embrace change
Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
Self-starter with ability to think independently and work autonomously

Project Manager, Digital Marketing

Key skills