Key skills
AWSAzureCloudGoogle CloudSaaSRemote Work
About this role
Role Overview
- Analyze the technical environment and the client’s user experience and propose improvement suggestions
- Monitor technological developments of the platforms
- Maintain a focus on delivering the best client experience through technology
- Handle Level III support tickets
- Ensure SGA clients are using the most appropriate and effective technologies for their environments.
Requirements
- Bachelor’s degree in Technology or a related field
- Proven experience working with Cloud solutions
- Knowledge of Cloud architecture
- Experience with Cloud solutions (IaaS, SaaS, PaaS) from major cloud providers—particularly Azure. Experience with Google Cloud and AWS is a plus
- Intermediate to Advanced English.
Tech Stack
- AWS
- Azure
- Cloud
Benefits
- Remote work
- Flexible benefits allowance of BRL 1,200/month
- Health insurance
- Dental plan
- Gympass
- Psicologia Viva (mental health support)
- Conexa (telemedicine platform)
- Profit-sharing (PLR)
- Equity program (Phantom Share)
- Partnerships for language learning
- Sesc partnership
- Development culture (1:1s, feedback, Individual Development Plan
- IDP)
- Access to cutting-edge technologies
- A purpose-driven, engaged team
- A customer-centric and innovation-focused culture
- An excellent work environment.