Account Manager

Role Overview

• Execution of Insertion Orders and legal documents – working with our legal and sales team to draft and create IOs
• Setting up new offers into our in-house tracking platform – gathering offer assets, creatives and information from clients and uploading the necessary details into our platform and working with clients to ensure proper tracking
• Increasing revenue and customers by prospecting new accounts, maintaining, and enhancing relationships with current accounts, and motivating inactive accounts to begin marketing campaigns
• Reacting quickly and working with the appropriate persons when an issue occurs with an account or specific campaign
• Establishing payouts competitive with the market in relation to the volume the accounts can produce
• Offering excellent account support through phone communication, emails and instant messaging usage
• Developing marketing messages, static pages, and working with in-house web designers to prepare ad creatives
• Optimizing of campaigns, making changes to landing pages, suggesting how an offer can create the most revenue and working with the client and our internal team to implement changes
• Using all Microsoft office programs to generate account reports, revenue reports, and documents
• Compiling statistics and recommending campaigns to run for each specific account
• Billing clients on a weekly, semi-weekly, and monthly basis – tracking and recording all sales, credits, and chargebacks accordingly
• Reconciling with the accounting and finance department on a regular basis for all accounts
• Following up with payments, ensuring payments come through and taking appropriate action when accounts are overdue

Requirements

• One to two years of account management experience
• Experience in affiliate marketing or campaign management preferred
• Strong attention to detail while being able to handle multiple tasks concurrently and meet daily deadlines
• Self-motivated and able to work both independently and in a group setting in a high volume, fast-paced, and demanding environment
• Data-driven, with strong analytical and reporting skills
• Proficient in Microsoft applications (Excel, Word, Powerpoint, etc.)
• Exceptional critical thinking and problem-solving skills
• Ability to adapt and stay up to date with current marketing trends

Tech Stack

• iOS

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development