Key skills
Communication
About this role
Role Overview
- Provide support to clients on escalated technical issues
- Respond to, update, and resolve support tickets in a timely manner
- Configure and maintain online ordering and automation platforms
- Perform testing and root cause analysis on products and services
Requirements
- Excellent problem-solving skills
- Ability to configure and maintain online ordering and automation platforms
- Experience in technical support or similar role
- Strong communication skills
Benefits
- Flexible working hours
- Unlimited vacation
- Team-organized events like Pet Zoom Calls and Yoga classes