Partner with Sales, Ops, Account Management, Channel, and Finance across quote to cash process.
Ensure pricing and deal accuracy.
Calculate and validate pricing for new and renewal deals, including discounts, bundles, tiered pricing, and multi-year structures.
Ensure all pricing aligns with approved price lists, discount thresholds, and commercial policies.
Identify pricing discrepancies, calculation errors, or policy deviations and resolve them prior to deal submission.
Maintain accuracy across quotes, order forms, and deal documentation.
Partner with Finance, Legal, and Commercial Ops to interpret and apply policies consistently.
Serve as a trusted partner to Sales, Sales Ops, and Commercial Operations on deal structure and pricing questions.
Provide guidance to Sales on compliant deal configurations and pricing scenarios.
Assist in improving deal desk processes, templates, and tools to reduce errors and cycle time.
Provide field team with guidance and support around deal structuring and quote requests, from initial quote to final order.
Ensure compliance with Legal, Business, and Mark43 operational and discount policies.
Build tools and reference guides for field-guided selling.
Be a critical enabler of deal formation and execution, focusing on minimizing sales cycle times.

2-5 years of experience in Deal Desk, Sales or Sales Operations (with particular focus on pricing and quoting).
Familiarity with CPQ tools and contract/order workflows.
Experience working in a regulated, public sector, or policy-driven environment.
Experience at a B2B SaaS company; government sales (B2G) experience preferred.
Fluency in Confluence, Microsoft Office, Jira, CPQ, Salesforce, and Contract Management systems. Experience with multiple CPQ systems (Salesforce CPQ or similar) preferred.
Experience building with AI a plus.
Extreme attention to detail and accuracy-first mindset.
Strong analytical and problem-solving skills.
Ability to balance speed with precision under deal pressure.
Comfortable pushing back diplomatically when deals are non-compliant.
Empathy for users who may be unlike yourself.
An open mind and a humble attitude.
Ownership over your work and commitment to every part of a task, from big picture to small details.
Self-motivated, detail-oriented, and committed to quality.
Passion for supporting law enforcement, first responders, and other government agencies.
Ability to manage multiple priorities in a fast-paced environment.

Opportunities for career growth in an environment where your achievements are celebrated.
Clear contributions to building mission-critical and socially responsible software to enable first responders to better serve their communities.
Work in a fast-paced, collaborative team environment with various Mark43 teams, such as Marketing, Business Development, Implementation, Customer Success, Product Management, Finance, Legal, and IT.
A team that respects and embraces your ideas and expertise.
Coworkers motivated by pursuing excellence, rather than personal gain.
A workplace dedicated to supporting and bettering public safety and government agencies.

Deal Desk Analyst

Key skills