Conduct client interviews via phone or onsite.
Work directly with clients to understand their business and make recommendations for improvement in the area of their business.
Share best practices and provide guidance to clients throughout the duration of the project.
Produce a detailed functional design document to match client requirements.
Guide client through system implementation, and identify any problems, opportunities, and risks.
Responsible for training clients after the implementation.
Responsible for the final checklist in the implementation process and ensuring completion of client documentation.
Ability to manage multiple projects of varying scope to successful completion.
Communicate with both internal and external clients regarding the status of a project.
Participate and/or lead project meetings.
Will work with clients after implementation to provide support and ensure issues are addressed.
Train the client's team and provide knowledge transfer in the operation of modified software.
Participate in pre-sales activities and meetings as necessary.
Participate in industry and marketing activities as necessary.

Bachelor’s degree in supply chain management, computer Science, engineering, or 6 years of relevant experience.
4 years’ experience in Manhattan Active and Supply Chain Implementation consulting.
4 years’ experience in Manhattan Active concepts and configuration.
Experience with other WMS software (Blue Yonder, HighJump, RedPraire, JDA, Infios (formally Körber) Warehouse Advantage, etc.)

Supply Chain Consultant – Manhattan Active

Key skills