Nurture and follow up on warm leads (no cold calls).
Build and manage a sales pipeline.
Manage sales opportunities through all stages of the sales cycle.
Identify, qualify, and close prospects; overcome objections through consultative approach.
Meet and exceed monthly sales KPI’s (key performance indicators) and monthly quota.
Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process.
Articulate company value proposition.
Be the subject matter expert on all services and products offered by Five9.
Maintain a positive attitude and be a team player.

Minimum of 5+ years of experience in direct sales
preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS).
Excellent sales and presentation skills via phone, email and web-conference.
Demonstrated success in driving sales process and closing business over the phone.
Ability to articulate complex technology concepts to a technical and non-technical audience.
Experience with CRM systems, preferably Salesforce.com.
Industry experience is a huge plus, but not required.
Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills.
College degree (BA/BS) is required.

Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability.
Basic Life Insurance.
401k saving plan with employer matching.
Access to an innovative mental health support platform offering personalized care and resources.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

Commercial Account Executive

Key skills