Sales Development Representative, German speaking – Google Ads Products

Role Overview

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent customer follow-up.
• Monitor competitors’ products or services and develop selling strategies.
• Handle customer needs and inquiries.

Requirements

• Language Skills: C2 level of German with advanced English skills.
• 20 months sales experience is preferred.
• Strong capability to manage tasks autonomously and achieve goals without constant oversight.
• CRM Experience: strong CRM experience, capable of effectively utilizing CRM tools to enhance customer engagement and drive sales.
• Communication Skills: strong communication skills, capable of effectively conveying information and engaging stakeholders at all levels.
• Goal-Driven: comfortable in a goal-driven environment and attaining goals with a broader team.
• Presentation Skills: good communication and presentation skills, both written and verbal.
• Proactive Attitude: goal-oriented, self-motivated individual who is confident and proactive.
• Team Collaboration: able to work independently within a team environment.
• Business Acumen: strong business acumen, capable of understanding complex business environments and making informed decisions.
• Proficient in conducting competitor analysis and offering insights to support strategic decision-making
• Customer Focus: customer-driven and focused on providing a good customer experience.
• Specialized Skills for the German Market:
• Market Understanding: clear understanding of the German market, including cultural nuances and business practices.
• Strategic Thinking: capability to identify and target companies with growth potential.
• Problem-Solving: complex problem-solving skills to navigate complex contexts.
• Analytical Skills: proficiency in analyzing market trends and customer data.
• Relationship Building: ability to build and maintain relationships with key stakeholders in the German market.
• Ability to unlock substantial opportunities within a market brimming with potential for expansion
• German cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
• Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
• Demonstrate a strong understanding of the existing digital marketing ecosystem in each German region and be able to position Google Ads as a valuable and integrated solution.
• Ability to manage more sophisticated questions about ROI and integration with other platforms.
• Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
• Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection.
• Desirable Skills
• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

• Full-time (39 hours/week) hybrid position in Barcelona
• Salary: 25.330,00 € + up to 4.470,00 € gross/year.
• Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
• Relocation package support.
• Private Health Insurance.
• Continuous skill development and certifications. Specific sales training.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.