Sales Development Representative, Spanish Speaking – Google Ads Products

Role Overview

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent customer follow-up.
• Monitor competitors’ products or services and develop selling strategies.
• Handle customer needs and inquiries.

Requirements

• Language Skills: C2 level of Spanish. Good level of English (oral and written).
• Experience: 12 months of sales experience and customer interaction. Ability to learn and adapt quickly.
• Willingness to work independently with support as needed.
• CRM experience, able to use CRM tools to maintain customer records and support team efforts.
• Communication Skills: solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts
• Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.
• Personal Skills: Proactive and motivated. A customer-oriented team player.
• Spanish Market Knowledge: understanding of the Spanish business culture and regional differences to establish business relationships and tailor sales strategies.
• Familiarity with the key sectors of the Spanish economy, identifying business opportunities and understanding specific industry needs.
• Spanish Communication: ability to communicate effectively with Spanish professionals, adapting communication style to the context and interlocutor.
• Understanding of the nuances of Spanish business language.
• Spanish Legal Knowledge: basic knowledge of Spanish business regulations, including labor and commercial laws, to ensure regulatory compliance.
• Familiarity with Spanish data privacy laws (LOPD and GDPR) to adapt communication and data collection strategies.
• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

• Full-time (39 hours/week) hybrid position in Barcelona
• Salary of 19.623,94 € € gross/year + up 3.330€ gross/year in bonus.
• Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
• Private Health Insurance.
• Continuous skill development and certifications. Specific sales training.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.