Serve as the primary point of contact and technical expert for partner management matters, ensuring timely and effective communication, issue resolution, and overall customer satisfaction.
Develop and maintain a trusted advisor relationship with key partners, customer stakeholders, and executive leadership by providing technical expertise, strategic guidance, insights, and support.
Oversee and implement projects from start to finish, ensuring timely delivery and alignment with technical and business objectives.
Manage and communicate the progress of monthly/quarterly initiatives and phase gates to internal and external stakeholders.
Proactively identify upsell, cross-sell, and renewal opportunities and regularly communicate these opportunities to the executive team to support strategic decisions.
Forecast and track key account metrics, such as revenue, growth, and customer satisfaction.
Resolve issues to maintain and strengthen customer trust.
Assist with challenging client requests or issue escalations as needed.

BS/BA in engineering, computer science, robotics, engineering, physics, mathematics, or a similar field.
3-5+ years experience as a sales engineer, field engineer, or technical account manager
3+ years of account management, business development, strategic partnerships, or similar roles
Experience successfully collaborating with C-suite executives in high-growth autonomous driving, deep tech, or AI startups
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of an organization, including executive and C-level.
Proven track record in team leadership and project management.
Ability to collaborate with global cross-functional teams and drive results.
Excellent communication, interpersonal, and client-facing skills.
Excellent critical thinking and problem-solving skills.

Technical Partner Manager

Key skills