About this role

Provide oversight on complex customer projects, ensuring delivery is on-time, on-budget, and meets the highest standards of quality.
Recruit, mentor, and develop a group of technical delivery managers.
Establish best practices, playbooks, and scalable processes.
Collaborate closely with the Head of Delivery to translate strategic goals into operational execution and team priorities.
Work with research, engineering, product, and client-facing teams.
Identify opportunities to innovate and streamline delivery methodologies.
Support TDMs in interfacing with clients.
Use metrics and insights to monitor delivery health, team performance, and customer impact.

5+ years in technical delivery, operations, or program management
3+ years managing people or teams
Strong grounding in data systems, analytics, or AI/ML concepts; comfort with SQL, Python, and data workflows is a plus
Proven track record of developing and scaling high-performing teams
Ability to oversee complex, multi-stakeholder technical projects from start to finish
Strong written, verbal, and visual communication skills
Skilled at assessing trade-offs, managing budgets, and aligning resources to business priorities
Bias to action, resilience in fast-paced environments, and willingness to roll up your sleeves when needed.

Technical Delivery Manager

Key skills